1. Services

Vertex Lead Solutions provides customer acquisition and lead generation services for service-based businesses.

Services may include:

• paid advertising,

• landing page creation,

• funnel optimization,

• website development,

l• ead generation systems,

• campaign management,

• reporting,

• automation,

• strategy consulting,

• and related marketing or customer acquisition services.

The scope of services will be agreed upon before work begins.

2. Project Approval & Engagement

By approving a proposal, invoice, quotation, or making payment to Vertex Lead Solutions, the client agrees to these Trading Terms & Conditions.

Work will only begin once the agreed upfront payment, setup fee, or initial invoice has been received.

3. Payments & Billing

Recurring monthly services are billed monthly unless otherwise agreed in writing.

Setup fees, once-off projects, and initial onboarding fees must be paid before project commencement.

Invoices are payable via EFT, online payment, or any agreed payment method.

Failure to make payment by the agreed due date may result in:

• suspension of services,

• paused advertising campaigns,

• delayed deliverables,

• or restricted account access until payment is received.

Vertex Lead Solutions reserves the right to charge reasonable late payment penalties or interest on overdue invoices where applicable.

4. Advertising & Marketing Services

Vertex Lead Solutions provides customer acquisition and lead generation services designed to improve lead quality, campaign performance, and business opportunities.

While VLS applies strategic frameworks, optimization processes, and proven systems, marketing and advertising results can never be guaranteed due to variables outside our control, including:

• market conditions,

• platform algorithm changes,

• competition,

• customer behavior,

• client responsiveness,

• operational limitations,

• and advertising platform policies.

Campaign performance depends heavily on collaboration, communication, operational readiness, and implementation.

5. Client Responsibilities

The client agrees to provide all reasonably necessary information, approvals, access, and materials required for project completion and campaign management.

This may include:

• website access,

• advertising account access,

• branding assets,

• communication approvals,

• CRM access,

• analytics access,

• and operational information.

The client is responsible for ensuring all submitted materials, claims, content, and business information are accurate and legally compliant.

Delays in communication, approvals, or required access may affect timelines and campaign performance.

6. Website & Platform Access

Where applicable, the client may provide VLS with temporary administrative or backend access to websites, advertising platforms, CRM systems, analytics tools, domains, or related software platforms required for service delivery.

Vertex Lead Solutions will take reasonable care when handling account access and sensitive business information.

7. Third-Party Platforms & Software

Some services may involve the use of third-party software, tools, platforms, plugins, hosting providers, analytics tools, advertising platforms, automation systems, or subscriptions.

Vertex Lead Solutions is not responsible for outages, changes, restrictions, policy updates, account suspensions, algorithm changes, or technical issues caused by third-party providers.

Where premium tools or licensed software are provided through Vertex Lead Solutions, access may be removed upon cancellation or termination of services.

8. Intellectual Property

Unless otherwise agreed in writing, all original marketing materials, designs, campaigns, copy, systems, strategies, and deliverables created by Vertex Lead Solutions remain the intellectual property of VLS until all outstanding payments have been settled in full.

The client retains ownership of their existing trademarks, logos, branding, and proprietary business materials.

9. Confidentiality

Both parties agree to keep confidential business, operational, strategic, and customer-related information private and not disclose such information to unauthorized third parties unless required by law.

10. Limitation of Liability

Vertex Lead Solutions shall not be held liable for indirect, incidental, consequential, or business-related losses arising from the use of our services, websites, campaigns, strategies, recommendations, or third-party platforms.

The client acknowledges that marketing, advertising, and customer acquisition activities involve variables outside the direct control of Vertex Lead Solutions.

11. Termination

Either party may terminate recurring services with reasonable written notice unless otherwise agreed in writing.

Outstanding invoices, completed work, advertising spend, or approved deliverables remain payable upon termination.

Vertex Lead Solutions reserves the right to suspend or terminate services in cases involving:

• non-payment,

• abusive conduct,

• fraudulent activity,

• illegal business practices,

• or breach of these terms.

12. Governing Law

These Terms & Conditions shall be governed by the laws of the Republic of South Africa.

13. Changes To These Terms

Vertex Lead Solutions reserves the right to update or modify these Trading Terms & Conditions at any time.

Updated versions will be published on the website with a revised effective date.

14. Contact Information

For questions regarding these Terms & Conditions, please contact:

Vertex Lead Solutions

Email: [email protected]

Phone number: +27 81 507 4652

Website: https://vertexleadsolutions.co.za